PromoLingua's telephone interpreting service provides a simple, fast and cost effective solution to doing business with non-English speakers or in non-English speaking locations. There is a huge range of applications for use in meetings and business dealings with customers, suppliers and contacts .

The service is available via phone wherever you are in the world and our quality service extends to over 150 languages from the most common (French, German or Spanish) to the most exotic (Farsi, Tagalog or Yoruba).

What is telephone interpreting?

Telephone interpreting is quite straightforward.  It is just consecutive interpreting provided over the phone rather than face to face, using the 3 way dialing facility available through most telephone service providers. Our service works whether the non-English speaker is in the same physical location as you or in a remote location.

It is the ideal solution when geographically dispersed people need to talk but do not share a common language. With help from our interpreters, people are able to communicate by telephone.

Telephone interpreting is great for businesses that only have an occasional need for interpretation services or where an infrequently used language needs interpreting.

How Does It Work?

In the first instance contact PromoLingua to set up your telephone interpreting service.  We will provide you with a dialcard and unique access number that lets you use the service wherever you are and whenever you want.

When you need the telephone intepretation service all you need to do is follow these steps;

• Call the PromoLingua telephone interpretation service
• Dial your unique access code
• Dial the language access number. Numbers are noted on the reverse of your dialcard and listed in our language list
• Non-English speaker connected to interpreter (You can bring in the non-English speaker at any point during this process)
• Initiate dialogue and the interpreter will provide consecutive interpretation on your behalf
• Hang up when dialogue finishes

Listen to an example of how the service works:

Features and Benefits

• Total Availability
  You get a 24/7 service, every week, every month, throughout the year. No matter what the time zone, the time of day, holidays or weekends you can be sure that PromoLingua is right with you and is ready when you are.

• Quality Interpretation
  All our interpreters are qualified, experienced mother tongue interpreters fully tested by us - and totally used to the telephone format. Clients with specialist subject matter are catered for by the use and development of terminology and glossary databanks.

• Fast Service Access
  Your personal dialcard enables easy access. You can be talking to your contact in seconds - for as long or as short as you like. And remember you only pay for the time (right down to the second) you use it.

• Secure, confidential and sure
  We only use the best and safest technology. All our interpreters are vetted and are absolute parties to our Non Disclosure Agreement.

• Very Affordable
  Cost plans to suit your use, billed by the second, and absolutely no hidden extras and all at low, low charges.

• Scope and range of uses
  Used by Government, Local Authorities, Health Authorities, Police, Legal and Financial Organisations, Insurance, Commercial and Industrial concerns. Individuals like export managers, buyers, credit controllers, sales and marketing people. In fact almost anyone who finds themselves limited by a language.

   

More Information

Make the most out of your interpreting session by using our interpreting quick tips guide.

Find our more in our telephone interpreting service FAQs or contact us today to get a quote and start your service straightaway.