Salary: up to £25K plus bonus
Location: Warwick, Warwickshire
Language: German
1. Overall Job Purpose
1.1. To provide a pro-active, effective and confidential support service to the Managing Director(UK) and Managing Director(Europe).
2. Main Duties and Responsibilities
2.1. Ensure that confidential PA, secretarial, administration and support activities required by the Managing Directors of (UK) and (Europe) are carried out efficiently, effectively, correctly and in a timely manner.
2.2. Provide a proactive support service to other departments within the organisation.
2.3. Organise and maintain diaries and make appointments.
2.4. Arrange travel and accommodation and, occasionally travel with the Managing Directors to take notes or to provide general assistance during presentations.
2.5. Deal with incoming e-mail, faxes and post, often corresponding on behalf of the Managing Directors.
2.6. Gain a knowledge of Group employees and key external personnel to ensure that communications concerning company business are carried out succinctly
2.7. Provide a point of contact for queries and assistance where required on issues relating to your area (s) of expertise (Word, Excel, Access, PowerPoint etc.)
2.8. Ensure activities associated with Group reportage and Management activities are undertaken in a co-ordinated and effective manner.
2.9. Support and participate as necessary with external activities to enhance the Company image/rapport with external stakeholders
2.10. Undertake any other reasonable duties as requested from time to time by the Managing Directors or member of the Senior Management Team.
3. Performance Measures
3.1. Achievement of yearly personal targets and objectives
3.2. Feedback from internal colleagues and Senior Management
3.3. Completion of all tasks and projects within agree timeframe.
4. Person Specification
Formal Qualifications
Educated to GCSE level or equivalent to include Maths and English.
Desirable: NVQ Level 2 Business Administration
Knowledge
Good level of understanding and competence with Microsoft applications, in particular Outlook, Word, Excel and PowerPoint.
Experience
Experience of working at Senior Director level within a PA capacity.
Proven experience in carrying out the tasks identified above, including experience of word-processing, spreadsheets and maintaining records.
Skills
Ability to work under own initiative and as a member of a team.
German Language skills
Experience and ability to work within a confidential environment.
Ability to prioritise work load.
Effective verbal and written communication skills, including the ability to draft correspondence such as e-mail responses.
Word processing and presentation skills, including the ability to produce documents with appropriate formatting.
Ability to work under pressure and organise own workload to meet deadlines
Fluent user of e-mail and the World Wide Web
Accuracy and attention to detail
Personal Qualities
Flexible - ability to be flexible and adaptable in relation to work undertaken and to respond at short notice
Attitude - personable, helpful, positive and discrete
Tenacity - ability to remain enthusiastic when undertaking routine tasks.
Concern for Results - demonstrates energy, enthusiasm, commitment and a desire to achieve objectives.
Organised - prioritises and plans activities, working to defined systems.
Initiative - works well without guidance or supervision
Oral communication - clear expression of ideas/information in writing and in good grammatical form.
Builds productive working relationships with customers and colleagues
Resilience - stability and performance under pressure.
Detail Handling - completes everything associated with a task, no matter how much detail is involved.
Highly Confidential - demonstrates integrity
Personal Development - a commitment to continually learn and develop.
5. Other Requirements
5.1. Ability to work flexible hours (there will be an occasional requirement to work outside normal business hours).
5.2. Driving license required.
