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Dec 12 11

Multilingual On-line Recruitment Advertising Sales Executive based in North London – £20K -£30K

by admin

Due to rapid expansion our client currently has several positions available for a Dutch/French/Spanish/Hungarian Speaking Online Recruitment Advertising Sales Executive within their highly successful and expanding international sales team in their headquarters in North London.

Working using a mixture of face to face and telephone contact, your role will consist primarily of developing warm sales leads, winning new business, and negotiating optimal advertising packages across our international portfolio of recruitment advertising job portals in Dutch/French/Spanish/Hungarian speaking countries.  Over time the position then transitions into a more account management focus the client base you build. This is more then just a sales role and there are real progression opportunities in our rapidly expanding organisation.
You will be a motivated self starter and possess a proven track record in advertising sales selling into Dutch/French/Spanish/Hungarian speaking markets. We are looking for people who love building relationships with clients and who believe nothing can get in the way of them achieving their goals. The ability to be able to build effective consultative business conversations with senior level decision makers is essential.  Native level Dutch/French/Spanish/Hungarian and fluent English is also required
If you are a financially motivated, ambitious individual who wants to be rewarded for your success within a fast expanding international organisation with uncapped excellent earning potential, please email your CV to enquiries@promolingua.com
Jun 8 11

Multilingual Sales Account Managers required based in Colchester, Essex

by admin

Multilingual Sales Account Managers: Spanish, French and German speaking

Salary: £20-25K

Location: Colchester, Essex

Languages: Spanish or German or French

Multilingual Sales Account Managers: Spanish, French and German speaking

Our client is looking for 3 multilingual account managers to grow an existing portfolio of clients and increase their presence in new territories.

The company has an extremely strong global presence and covers over 17 industry sectors with a very strong influence within the IT market. They are now expanding their horizons even further by strengthening their reach to countries where local advertisers already use their products and services.

In order to support their growth, they are looking for accomplished multilingual sales professionals to join their team.

The Role:

*  Looking after a portfolio of existing clients
*  Maintaining good client retention
*  Attracting and securing new clients, both corporate and recruitment
*  Able to meet and exceed targets

You will be fluent in Spanish, French, German or Dutch but also fully conversant in English both speaking and writing.

Possess a proven track record of successfully selling complex business solutions to top executives.

Experience in the online media industry would be advantageous.

They are offering a competitive package of c£25k + uncapped commission. This is a fantastic opportunity if you are ambitious and seeking to be an integral part in the growth of a highly successfully Global Company.

Candidate Requirements:

Must be fully conversant in English – both written and verbal as well as being fluent in at least one other key language, Spanish, Dutch, German or French

To apply please send your CV to enquiries@promolingua.com

 

Apr 22 11

French/Spanish speaking 1st Line Helpdesk, Coventry, West Midlands – £18-22K

by admin

Salary: £18-22K

Location: Coventry, West Midlands

Languages: Spanish or French

 

OVERALL PURPOSE OF THE JOB

The Service Desk is the initial point of contact for all customer incidents.

The Service Desk Advisor is the point of contact for all company Support Service customers reporting system related faults and to adopt the ethos of the highest quality customer service in resolution of these faults.

RESPONSIBILITIES

  • Handle incoming telephone calls; answering with standard greeting.
  • Log all fault information from the customer onto the incident management system.  To question and diagnose each incident ensuring all details are accurate and meaningful with the correct level of information recorded.
  • Log emails from customers as above.
  • Pass incidents to the correct resolving group.
  • Monitor all incidents and follow up with resolving groups ensuring SLA’s are adhered to.
  • Update customers on the status of their incident.
  • Resolve and close cases ensuring ownership through to a satisfactory conclusion.
  • Perform callbacks to customers to confirm call closure.
  • Ensure agreed escalation procedures are adhered to and appropriate personnel are informed of high priority or potentially high-risk customer problems.
  • Log calls with 3rd parties and liaise with them to ensure resolution.

This is not an exhaustive list of duties and the post holder may be requested to undertake additional duties as required.

PRE-REQUISITES

  • Excellent oral and written communication skills with the ability to communicate effectively at all levels.
  • Fluency in either French and/or Spanish as well as English
  • Rapid and accurate data entry skills.
  • Excellent social skills with the ability to establish and maintain good/productive relationships with colleagues and customers.
  • Ability to display a logical and methodical approach to problem solving
  • A desire to provide exceptional customer service.  The individual should maintain a consistent emphasis on delivering customer service even during periods of stress and pressure.
  • Initiative and the ability to bring forward ideas.
  • Takes pride in a job well done.
  • A good level of general education.

To apply please send your CV including all your relevant skills and experience to enquiries@promolingua.com

 

Apr 2 11

European Recruitment Manager, Leamington Spa, Warks – £38K

by admin

European Recruitment Manager

Salary: £38K

Location: Leamington Spa, Warwickshire

Language: Major European

Role Summary

Ideally, you will have experience working as an On – Site or In – House Recruiter within one of the following areas: Retail, Leisure, Hospitality or Catering.  The company is a global leader in Retail Inventory Services.  They are looking for a strong Recruiter, with Pan – European experience to manage vacancies at all levels, from Administrator to Country Manager.  Previous experience in a fast – paced service industry would be highly advantageous.  Responsible for planning, developing and implementing recruiting strategies and systems in the UK and across Europe to ensure that high quality candidates are available as needed.  Building a secure pipeline of profiles, ranging from middle management to executive level.  To work with Senior Management and Department Heads to co-ordinate recruiting activities with Company-wide goals and objectives.  Research new products and technologies, conduct on-going analyses of current systems and implement improvements in external and internal recruiting operations as appropriate. Ensure a professional relationship with external employment contacts and agencies.  Ensure the cost-effective use of Company resources.  A second European language would be beneficial, although not essential.
Key

Tasks and Activities

Assumes responsibility for the planning, development and implementation of effective recruiting strategies and policies.Assist Senior Management in developing short and long-term objectives goals and strategies.Ensure that recruitment plans and policies are consistent with established Company goals and objectives.  Develop and implement strategic initiatives to support projected corporate growth.Develop and maintain a solid management pipeline in the UK and Europe to support growth.Maintains clear reporting systems and methodologies in order to monitor recruitment activity reportingSends weekly recruitment reports and updates European Senior Management on a weekly basisSends monthly recruitment reports and updates to CEO / CFO and VP HRMonitors recruitment activity and spend across multiple countriesProvides quarterly recruitment cost forecasts to UK and European Finance Teams as requestedHolds bi – weekly recruitment conference call updates with Senior Management TeamsAttends Monthly Senior Management call in relation to updates on TL recruitmentWorks in partnership with other HR team member RecruitersAssumes responsibility for overseeing the effective recruitment of Company personnel.Has a proven track record in hands-on recruitment, managing the recruitment lifecycle from brief to offer stageEnsure that external contacts including executive placement services, advertising entities, career centres and employment agencies are well utilised.Coordinate recruiting activities with the needs of Department Heads throughout the European Division.Ensure that a wide range of high calibre, well-qualified applicants are available for professional positions as needed.Assumes responsibility for effectively completing administrative responsibilities.Provide internal consulting for recruiting and placement processes.Co-ordinate activities with corporate personnel to determine processes which best support recruiting methods and efforts.Ensure that recruiting operations and training systems are cost-effective and within budget constraints.Coordinates, schedules and conducts pre-screening, telephone and face to face interviewsCoordinates flights, hotels, meeting rooms and travel for Senior Management team membersManage all applications in the appropriate manner – filter, pre-screen and screeningComprehensive UK and European Vendor ManagementAssumes responsibility for ensuring professional relations with prospective employees, professional organisations and external contacts.Maintain effective service level agreements with external contacts.Ensure that prospective job candidates are well supported throughout the application of hiring process.Promote goodwill and a positive image of the Company.Commits to providing external contacts with the most efficient, rapid responses possible

Key Competencies:

a) CommunicationExcellent communication skills, both verbal and non-verbal are required as Internal and External communication is part of the role. Must be able to use appropriate communication tools effectively.

b) Team Work and CooperationRequired to operate in a small HR team and to display team coherence, which includes being sensitive and respectful to others, contributing to problem solving activities and sharing job knowledge with colleagues.

c) Public Relations and Interpersonal SkillsMust be able to interact with people on all levels. Outgoing personality essential to ensure that all external and internal communication is carried out to a high standard.

d)  Planning and OrganisingExcellent time-management and the ability to organise own workload is required. Must be adept at identifying goals and priorities. Will be required to effectively manage all essential job duties and meet assigned deadlines.Must be quick to learn and adept at developing and maintaining detailed administrative processes.

e)  Analytical SkillsAttention to detail is required. Must be able to accurately complete research and report information. Must be able to clearly outline complex information and produce concise reports and graphical data when required.

Technical Knowledge and Expertise

Proficient in the use of Microsoft Outlook and Microsoft Office, including Word, Excel and PowerPoint.Ability to effectively use Internet search engines for research purposes.

Dec 23 10

Multilingual Recruitment Manager – Home-based

by admin

Recruitment Managers

Self Employed (Commission Only)

Home based

PromoLingua is a language consultancy specialising in multilingual recruitment, translation, interpreting and corporate language training.

We are looking for highly motivated self-employed Multilingual Recruitment Managers to join our team.

We provide you with the support and tools to get started. You will be provided with a few live vacancies when you join, and will also be required to generate your own business too.

We are therefore looking for experienced Recruitment Consultants who can hit the ground running and who are happy to develop new business, as well as work on existing accounts.

You will be provided with full back office support, sales support and cover when you are on holiday or away from the business.

The roles are self-employed which provides you with complete flexibility on when and how you work. There are no internal sales targets or placement targets.

In return you will be paid a generous commission for every placement you make.

We also pay a quarterly bonus to anyone billing over £25000 per quarter.

Desirable

Fluency in a major European language (Dutch, German or French)

Due to the current climate and the numbers responding to advertisements only successful candidates will be approached.  If you haven’t heard anything within 7 working days you can assume your application has been unsuccessful on this occasion.

Nov 9 10

European Business Development Manager based in Milton Keynes

by admin
Salary: £35K plus commission
Location: Buckinghamshire
Languages: Italian or Spanish
In line with growth plans our client is looking to appoint a European Business  Development Manager to be based at our Milton Keynes HQ with European travel remit. Successful candidates will be able to speak at least one European language e.g. Spanish, Italian and will be tasked with selling their range of queue control systems.
Overall Objective:
• To identify and develop new business opportunities and revenue streams in line with Company strategy.
• To provide a high level of account management to existing customers.
Duties & Responsibilities:
• Achieve individual monthly and annual sales revenue targets.
• Achieve sales targets from new business and existing customers.
• Achieve lead generation targets.
• Product feedback and customer requirements from end users.
• Estimates, quotations and costing proposals.
• Provide market intelligence and feedback to marketing, engineering and other appropriate divisions.
• Proactively identify and develop new business opportunities and revenue streams.
• Research market thoroughly to compare our product base with competitors’ products and pricing.
• Work with marketing to develop a clear marketing strategy for product line and appropriate sales tools.
Essential Attributes:
• Minimum of 5 years experience selling B2B, in a similar role and industry
• Background in a design orientated organisation.
• Proven technical product selling experience.
• A proven track record of successful selling to major accounts and business development experience.
• To possess a high level of business acumen, analytical skills and strategic awareness.
• Clean Driving license.
• Advanced PC skills including MS Office, spreadsheet, data manipulation and analysis
• Ability to speak at least one European language e.g. Spanish, Italian
Key Qualifications:
Communication Skills
• Confident with the ability to communicate with people at all levels to enhance the reputation of the Department and protect the Company’s reputation at all times.
• High level of personal credibility, ability to influence internal decision makers and major customers.
Organisation Skills
• Ability to multi-task in a demanding environment.
• Critical attention to detail.
Team Work/Motivation
• Ability to work with people at all levels both internally and externally.
Time Management
• Ability to meet strict deadlines in a pressurised environment.
Customer Orientation
• Proactive, professional and committed to providing first class customer service.
Flexibility
• Ability to handle conflicting priorities in a change orientated environment.
Special Factors
• Ability to seek out “best fit” solution.
• Strategic thinker.
• Investigative and problem solving skills.
Sep 11 10

Accounts Receivable with Spanish based in Surrey

by admin
Location: Surrey
Salary: £22-23K
Language: Spanish
A vacancy has arisen for an Accounts Receivable Team Member working within the Shared Service Centre.
Reporting to the Accounts Receivable Team Leader for the Spanish team, the purpose of the role will be to manage the credit collections operations to ensure the DSO and other key financial performance targets are met.
Key Responsibilities:
• Proactive chasing customers for cash to ensure the DSO target is achieved
• Manage the credit risk for the Spanish Company’s, escalating issues in a timely manner to the Team Leader and European Customer Service Manager.
• Ensuring daily cash allocation and discounts for prompt payment is accurately applied.
• Minimising the risk of bad and doubtful debts
• Provide timely Month End Credit reporting to SSC and Company management
• Management of customer query clearance, identifying and putting in place action plans to eliminate the source problem
• Establish and maintain procedures for accurate and timely cash collection, allocation and query handling.
• Management and resolution of insolvency situations in conjunction with SSC and local country management
• Maintaining and improving relationships with internal and external customers
• Work together with Accounts Controller and the Finance Team to ensure that bank, subsystems, Sales ledger and customer account reconciliation’s are completed on a timely basis.
• Responsible for the SOx compliance of SSC processes.
• Make sure that invoices are sent in a timely manner and generated without error
• Process and accurately receipt business reviews from clients.
Required Skills and Experience:
• Fluent in Spanish, written and oral
• Experience in credit controller
• Understanding of Credit Rating
• Trade credit experience working with large corporate customers
• Excellent keyboard skills beneficial
• Intermediate Excel and word
• Process/procedure improvement experience
• Ability to make things happen with strong sense of ownership
• Ability to work on its own initiative
• Excellent interpersonal skills
Desirable Skills and Experience:
• P&L & Balance Sheet knowledge
• Cash allocation
• Experience using SAP
• Ability to manage multiple priorities
• Ability to operate efficiently under continuous change
• Previous experience in multi-cultural teams
Please note that this role is offered on a 12 month rolling contract

A vacancy has arisen for an Accounts Receivable Team Member working within the Shared Service Centre.
Reporting to the Accounts Receivable Team Leader for the Spanish team, the purpose of the role will be to manage the credit collections operations to ensure the DSO and other key financial performance targets are met.
Key Responsibilities:• Proactive chasing customers for cash to ensure the DSO target is achieved• Manage the credit risk for the Spanish Company’s, escalating issues in a timely manner to the Team Leader and European Customer Service Manager.• Ensuring daily cash allocation and discounts for prompt payment is accurately applied.• Minimising the risk of bad and doubtful debts• Provide timely Month End Credit reporting to SSC and Company management• Management of customer query clearance, identifying and putting in place action plans to eliminate the source problem• Establish and maintain procedures for accurate and timely cash collection, allocation and query handling.• Management and resolution of insolvency situations in conjunction with SSC and local country management• Maintaining and improving relationships with internal and external customers• Work together with Accounts Controller and the Finance Team to ensure that bank, subsystems, Sales ledger and customer account reconciliation’s are completed on a timely basis.• Responsible for the SOx compliance of SSC processes.• Make sure that invoices are sent in a timely manner and generated without error• Process and accurately receipt business reviews from clients.
Required Skills and Experience:• Fluent in Spanish, written and oral • Experience in credit controller • Understanding of Credit Rating• Trade credit experience working with large corporate customers • Excellent keyboard skills beneficial• Intermediate Excel and word• Process/procedure improvement experience• Ability to make things happen with strong sense of ownership• Ability to work on its own initiative• Excellent interpersonal skills
Desirable Skills and Experience: • P&L & Balance Sheet knowledge • Cash allocation• Experience using SAP • Ability to manage multiple priorities• Ability to operate efficiently under continuous change• Previous experience in multi-cultural teams
Please note that this role is offered on a 12 month rolling contract

Aug 6 10

Customer Service Rep with a European Language

by admin

Location: Camberley, Surrey

Languages: Dutch, French, Spanish, German

Salary: £22-23K

Main Purpose of Job

• To provide a professional service to trade and internal customers and to be responsible for all aspects of order management with retail customers.
• To ensure that customer and company case-fill targets are met.

Main Responsibilities

Customer Service Management
• Accountable for all aspects of service for a portfolio of defined customers for which the CSR is completely responsible.
• To attend customer meetings with trade customers as required.
• To work with other members of the customer service team and Team Leader to provide outstanding service to all customers within a specific country.

Case Fill Level
• Accountable for maximising the customer case fill level (and on-time delivery if appropriate) in line with departmental and customer targets

Product Portfolio Management.
• To professionally manage allocations, liaison with local Sales and communication to customers in short or out of stock situations.
• Ensure the efficient management of new product listings and delists into customers through liaison with local Sales and local Logistics Service Providers.

Event Management
• Work closely with local sales and with customers to ensure the professional management of customer promotions and other trade events.

Order Management
• Ensure the accurate and timely processing of all orders through management of EDI interfaces, local Sales interfaces and receipt and processing of manual orders

Key Competencies/Skills

• SAP interrogation
• Excel
• Presentation skills
• Order management
• Relationship with customers
• Problem solving
• Proactive cooperation
• Service orientated
• Be results focused
• Priority setting

Must Have
• Good oral & written communication skills
• Ability to work on own initiative and prioritize tasks
• Ability to work under pressure and have an attention to detail
• Good team player skills and work well with others
• Flexibility/adaptability
• A sense of urgency
• Strong numeracy skill

Desirables
• Fluency in either Spanish, German, French or French/Dutch

Required Experience and Qualifications
• Should be of graduate calibre
• Previous Customer Services experience desirable

This role is offered on a 12 month rolling contract

Jun 18 10

PromoLingua is expanding – Seeking Recruitment Consultant

by admin

Organisation Description

PromoLingua is a language consultancy specialising in multilingual recruitment, translation, interpreting and corporate language training.

An exciting opportunity has arisen within PromoLingua in Warwickshire for a Recruitment Consultant/Researcher to operate within the multilingual market. We are seeking an experienced individual to join our organisation. This role would be working from home and offers flexible working hours. As a pre-requisite potential candidates must have access to the internet and a fixed home telephone.

Job Description

Responsibilities include:

- To constantly win new business through ongoing sales activity
- Gain business advantage over industry competitors through research, analysis and follow through.
- Identify, target, convert and maintain a Client base that will enable you to achieve profitable growth
- Meet and exceed revenue targets

Requirements:

Highly motivated and ambitious individual
Results driven
Excellent and clear telephone manner
Organised
Good communicator (English to Native level)
Persuasive negotiating skills
Determined attitude
Proven sales background
Self-starter
Entrepreneurial

Desirable (Not essential):

Fluency in a major European language (Spanish, Italian, Dutch, German or French)
Applicants should ideally be degree qualified or equivalent

In the first instance this role will be part-time only however, with successful business development results achieved it would be possible to quickly progress it into a full-time based role if desired and a genuine opportunity for career progression.

Due to the current climate and the numbers responding to advertisements only successful candidates will be approached. If you haven’t heard anything within 7 working days you can assume your application has been unsuccessful on this occasion.