Multilingual On-line Recruitment Advertising Sales Executive based in North London – £20K -£30K
Due to rapid expansion our client currently has several positions available for a Dutch/French/Spanish/Hungarian Speaking Online Recruitment Advertising Sales Executive within their highly successful and expanding international sales team in their headquarters in North London.
Accounts Payable Team Member – Italian
Main Responsibilities
Ensure accounting process performs to Service Level Agreements within the SSC
v Processing intercompany invoices, and reconciliation for intercompany accounts in a timely and accurate manner.
v Processing supplier (3rd party) invoices, raising payments and completing supplier statement reconciliations on a monthly basis.
v Performing ad-hoc analysis, query management, identification and resolution of service delivery issues.
Customer satisfaction
v Resolving vendor and country queries efficiently and accurately, by email and phone.
v Develop customer relationships with internal customers (purchasers- and accounting personnel) and provide a high quality service to all stakeholders.
Quality and integrity of financial information provided by the SSC
v Ensuring the appropriate controls are operational in order to maintain the quality and integrity of financial information to comply with auditing requirements.
v Ensuring consistency of process across Europe Sarl by following best practice in all processes.
Owning the accounting to reporting process
v Identification and implementation of process improvements, with ability to competently share knowledge and learning’s.
v Integration of accounting activities into the SSC
v Integration of new staff into the SSC
v Sharing of knowledge with SSC staff including healthy contribution in team meetings and team objectives.
Main Purpose of Job
v Accurate and timely processing of supplier invoices
v Resolution of internal customer and supplier queries on behalf of the company
v To actively support the APTL in both routine tasks and process improvements.
Any other accounting duties when required.
Must Have
v Working knowledge of and an ability to interrogate SAP
v Strong reconciliation skills
v Intermediate MS Excel skills
v Strong IT/Computer literate skills
v Good Communication skills
v Ability to manage multiple priorities independently and as a team
v Ability to operate efficiently under continuous change
v Strong numeracy skills
Desirables
v Fluency in a European language
v Presentation skills
Required Experience and Qualifications
v Strong previous experience of working within an accounts payable department for a multi-national organisation
v Previous experience of processing a high volume of invoices
v Experience working in SAP
v Previous experience of vendor statement reconciliations and matching invoices to PO’s within SAP
v Knowledge of purchase to pay process
v To be able to demonstrate previous delivery of process improvements
v Experience working to deadlines with an attention to detail and a sense of urgency
v Basic awareness of VAT across Europe is strongly desirable
v Previous experience of working in multi-cultural teams is desirable
Please note this role is for an initial 6 month contract with a review for continuance at the end. If you wish to apply please send your CV to enquiries@promolingua.com
Customer Admin Rep with French
Main Responsibilities
Claims & Deductions Management
v Ensure timely approval and processing of all Freight, Returns, Price and Penalty claims by customer.
v Conduct thorough investigation of disputed claims / deductions with local Logistics Service Provider, local Country Sales and with customer where necessary.
v Ensure timely escalation and resolution of disputed claims.
Returns Processing
v Effectively manage the processing of all customer returns under instruction of Customer Service.
v Ensure pricing consistency for all credits.
v
Pricing Entry & Management
v Ensure the accurate maintenance of all Pricing levels in SAP for those countries where this is not managed locally.
v Work with Local Country to help develop a more efficient process to communicate Pricing changes.
Management Reporting
v Produce Monthly SSC KPI reports.
v Produce Monthly Penalty reports for HQ Finance.
v Produce Monthly Activity reporting for Local Company and SSC Management team.
Main Purpose of Job
v To improve company financial performance by reducing claims, speeding up validation of deductions and improving DSO
Key Competencies/Skills S = Standard, D = Developed, H = Highly Developed
Must Have
v Good spoken & written communication skills
v Ability to work on own initiative and prioritize tasks
v Ability to work to deadlines and have an attention to detail
v Strong numeracy skills
v Must be fluent in spoken and written English, French & Dutch
v At least Intermediate level in Word, Excel and Outlook
Desirables
v Previous working knowledge of SAP experience
v Ability to demonstrate previous process improvement design & implementation
v Any additional European language
Required Experience and Qualifications
v Ideally of a graduate caliber – ideally with a degree in Business Administration or Finance
v Previous Accounts Receivable and/or Customer Services experience (desirable)
v Data/order entry experience (desirable)
v Experience in Business to Business claims or a back office environment (desirable)
Please note this role is for an initial contract of 6 months with a review for continuance. If you wish to apply please forward a CV to enquiries@promolingua.com
Main Duties and Responsibilities
Sales Orders
All orders to be loaded monthly, efficiently and accurately by the team.
Assist with the receipt of payment & collection of orders in time to achieve Customer order deadlines.
Responsible for producing reports as and when required.
Responsible for the fast tracking of sales orders & providing ETA’s as and when required with a full understanding of our Operational process
Process Claims / Credits as & when required.
Customer Queries
Deal with all Customers queries, orders, and payment enquiries in a professional and timely manner – providing excellent Customer Service at all times.
Attend bi-annually store visits with the Area Manager and quarterly National Account order book review meetings.
Sales Team
Maintain tidy order book & manage the outstanding debt for nominated accounts to meet Company objectives.
Communicate customer requirements to the relevant internal departments
Provide support within the Customer Operations team as and when required
Person Specification
ESSENTIAL
Educated to GCSE level or equivalent – including Maths & English
Experience of working in a Customer focussed environment
Be able to demonstrate excellent administration and organisational skills
Experience of using Microsoft Word & Excel
Excellent interpersonal and communication skills – verbal and written
Problem solving ability
Good time management skills
The ability to prioritise calls & workloads
Fluent in French.
Able to accept change
Excellent standard of Customer Service Skills
Excellent Interpersonal & Communications skills – written & verbal
Organised & Methodical
Be able to respond quickly to issues and work to resolve them in a timely manner
Able to work cross-functionally
Able to work effectively as part of a Team
Problem solver
Highly pro – active with respect to communications
DESIRABLE
Brand or Industry knowledge in footwear / fashion.
Customer services training
Experience of using Lotus Notes
Experience of using SAP
Experience of working cross functionally with Commercial, Operations, Finance & Design teams.
This is a permanent role paying circa £25K plus 5% annual bonus, 25 days holiday with pension and on-site pool and gym facilities.
Send your CV to enquiries@promolingua.com
Salary: Based on experience. £30k circa + quarterly commissions up to £4000
Location: London, West End
Language(s): German & French, French, Italian or Portuguese
My clients are an exciting online company with huge growth plans ahead. Based in heart of London’s West End, their websites operate in over 20 countries across the globe in over 15 different languages. Their leading websites all focus on social and online consumer services. If you are an experienced online marketing professional with some basic to intermediate knowledge in PPC, Traffic Acquisition, Affiliate Partnerships and fluent in French, German and English then please read on!!
Reporting to the Director of Business Development, you will be primarily responsible for the online marketing, website traffic and business development for the French and German speaking country websites, especially Switzerland and Luxemburg. This role is based in London.
Main duties and responsibilities:
- Traffic and Content Acquisition: Business development (partnerships), Affiliate networks, Partnership uploads & aggregators, SEO (back linking), ABL marketing campaigns, telemarketing and PPC
- Traffic Monetization: sponsored links, display advertising, email marketing and internal monetization
- Supporting social media and other online marketing initiatives
- Conducting regular business analysis and preparing market performance reports
Skills, qualifications and experience needed:
- Languages: Fluent in German, French, Italian, Portuguese and English
- Bachelor’s Degree in Business Administration, Marketing or equivalent area of study.
- Some basic to mid level knowledge of all forms of internet marketing, SEO and PPC.
- Willingness to learn with an attention to detail.
- Great team player with excellent communication skills.
- Must be organised, thorough, and have an eye for detail.
- Some experience in Online Marketing or relevant degree level qualification
- Energetic, enthusiastic, and driven.
- Ability to meet deadlines.
- Strong skills in Microsoft Office package
Package:
Based on experience. £30k circa + quarterly commissions up to £4000
Sales Executive with French or German
Customer Service Team Member – Portugal
Salary: £22-23K
Location: Camberley, Surrey
Language: Portuguese
A vacancy has arisen for a Customer Service Team Member working in the Portuguese team within the Shared Service Centre.
Reporting to the Customer Service Controller, the purpose of the role is to provide a professional service to trade and internal customers and to be responsible for all aspects of order management with retail customers. It will also ensure that customer and company case-fill targets are met.
Key Responsibilities:
Customer Service Management
- Accountable for all aspects of service for a portfolio of defined customers for which the Customer Service Team Member is completely responsible.
- To attend customer meetings with trade customers as required.
- To work with other members of the customer service team and Customer Service Controller to provide outstanding service to all customers within a specific country.
Case Fill Level
- Accountable for maximising the customer case fill level (and on-time delivery if appropriate) in line with departmental and customer targets.
Product Portfolio Management
- To professionally manage allocations, liaison with local Sales and communication to customers in short or out of stock situations.
- Ensure the efficient management of new product listings and delists into customers through liaison with local Sales, local Logistics and Demand Planning departments.
Event Management
- Work closely with local sales and with customers to ensure the professional management of customer promotions and other trade events.
Order Management
- Ensure the accurate and timely processing of all orders through management of EDI interfaces, local Sales interfaces and receipt and processing of manual orders.
Required Skills and Experience:
- Should be of graduate calibre
- Previous Customer Services experience essential
- Must be fluent in both spoken and written English and Portuguese
- Intermediate level in Word, Excel and Outlook
- Data/order entry experience (desirable)
- SAP experience (desirable)
In addition, the candidate should ideally have / be able to demonstrate:
- Good oral & written communication skills
- Ability to work on own initiative and prioritise tasks
- Ability to work under pressure and have good attention to detail
- Good team player skills and work well with others
- Flexibility/adaptability
- A sense of urgency
- Strong numeracy skills
- Passion for customer service
A vacancy has arisen for an AR Team Member working in the French team within the Shared Service Centre.
Reporting to the Accounts Receivable Team Leader, the purpose of the role is to manage the credit collections operations to ensure the DSO and other key financial performance targets are met
Key Responsibilities:
- Proactive chasing customers for cash to ensure the DSO target is achieved
- Manage the credit risk for the French Company, escalating issues in a timely
manner to the Team Leader and European Customer Service Manager.
- Ensuring discounts for prompt payment is accurately applied.
- Minimising the risk of bad and doubtful debts
- Provide timely Month End Credit reporting to SSC and Company management
- Management of customer query clearance, identifying and putting in place action plans
to eliminate the source problem
- Establish and maintain procedures for accurate and timely cash collection, allocation
and query handling.
- Management and resolution of insolvency situations in conjunction with SSC and local
country management
- Maintaining and improving relationships with internal and external customers
- Work together with Accounts Receivable Controller and the Finance Team to ensure
that bank, subsystems, Sales ledger and customer account reconciliation’s are
completed on a timely basis.
- Responsible for the SOx compliance of SSC processes.
- Make sure that invoices are sent in a timely manner and generated without error
- Process and accurately receipt business reviews from clients.
- Ad Hoc Accounts Receivable activities
Required Skills and Experience:
- Fluent French and English, both written and oral
- Strong experience as a specialist credit controller
- Must have worked towards a DSO target
- Process/procedure improvement experience
- Excellent keyboard skills and knowledge of computer systems.
- P&L & Balance sheet knowledge (desirable)
- ICM Qualification (desirable)
- A third European language (desirable)
In addition, the candidate should ideally have / be able to demonstrate:
- Ability to make things happen with strong sense of ownership
- Ability to work on own initiative
- Excellent interpersonal skills
Salary: £24-36K (£40-60 OTE)
Location: Slough, Bershire
Language: German
The TSR develops and drives the sales process by tele-means for the company solution, product and service sales to end-user customers through the company channel partners.
Responsibilities include:
• Build and execute a sales plan for meeting & exceeding assigned Quota targets; includes developing strategies to increase revenue in existing customers and prospects to drive new business opportunities• Responsible for working with end-users and resellers; be able to develop & maintain good working relationships with both• Follow-up on qualified marketing leads with potential/existing end-user customers and drive through complete sales cycle• Conduct outbound call campaigns to develop leads and pipeline• Drive the complete sales process including requirements definition, value proposition, competitive positioning, facilitating demonstrations as required, working with partners to price and close the transaction• Develop/maintain qualified pipeline to support achievement of defined yield/volume targets• Become Sales-certified on the complete range of the company audio, video and network system products; be able to articulate their features & benefits• Maintain accurate & reliable account, lead, and pipeline data in Salesforce.com; report progress towards goals and account for all potential business in your region• Meet and exceed all revenue targets
REQUIRED QUALIFICATIONS
The successful candidate has extensive experience in a fast paced, Hi-tech and/or telecommunications sales environment with a concentration in [Commercial, Federal, State & Local, Healthcare/Medical] accounts. They should have a proven track record of success in delivering results utilizing all company resources effectively and efficiently. The selected candidate must be an experienced sales person and possess both strategic and tactical skills that result in exceeding assigned quota on a quarterly / annual basis. The TSR must be an energetic individual with a track record of success in building and managing a pipeline that consistently exceed specific region goals.
- Extensive experience in Telesales/Inside Sales/Account Management with a proven track record of successful achievement against an individual quota- Excellent telephone presence with demonstrated skills including the ability to engage in meaningful conversations with and to make remote presentations to all levels of management and technical professionals - Demonstrated ability to build and execute a strategic sales plan that achieves consistent Q/Q revenue growth - Demonstrated ability to deliver a solution-sell presentation to all levels of management - Demonstrated ability to consistently forecast revenue within a 10-15% variance range - Experience in developing a pipeline from the ground up including cold calling, building new accounts and increasing sales in existing accounts - Successful performance history in a solutions selling environment - Success in managing and closing high volume, low dollar transactions - Successful track record of providing weekly, monthly and quarterly commits that identify enough opportunity to meet quota - Excellent written and verbal communication skills - German speaker with fluency in English PREFERRED QUALIFICATIONS - IP networking infrastructure sales experience - Video and audio solutions market experience - Salesforce.com or similar sales automation/forecasting tools • Bachelor’s Degree in Business, Marketing, Communications or equivalent.
To apply please send your CV to enquiries@promolingua.com
