Position: International Sales Administrator
Salary: Negotiable
Location: Evesham
Language: German
Our client based in Evesham is seeking and International Sales Office Administrator, German speaking to join their busy International Team.
General Description
To contribute to continuing growth of the company. To bring further language skills to the Department. To assist with increased administrative workload. To widen the existing marketing and sales resource. To liaise with new European customers and other new markets
Main Duties:
First point of contact for German customers
Administration:
- Setting up new accounts on existing system
- Credit Application for new customers
- Raising and expediting sample and Point of Sale requisitions
- Showroom order entry processing
- Liaising with warehouse and despatch staff
- Arranging showroom despatch
- Sales order processing
Organisation:
- Updating customer records
- Updating Customer Relationship Management system
- General administrational duties as and when required for company management and staff
- Map-pointing new and existing customer location
- Co-ordination of showroom and show floor installation
- Translating documents
Communication:
- Calling potential customers, qualifying leads and appointment making for Sales Representatives.
- Liaising with internal customers (agents and sales staff) and external customers for all matters related to product despatch, payment advice, documentary advice
- Assisting retailers and new customers with product advice, cleaning and maintenance advice, installation advice as and when required and where relevant
- Keeping new customer base advised of updates to ranges or launches
- Attending exhibitions
Person
Experience and Background:
- International experience either through travel or experience with / exposure to foreign cultures and norms
- Sales administration in a similar environment a bonus
- Flooring experience not essential
- Customer experience – experience of dealing with satisfied or dissatisfied customers
I.T Skills / Qualifications
- Language graduate if possible – Fluent written and spoken German (French a bonus) Word, Excel, Power point, Map-point skills a bonus
- Sales order processing systems
Personal Attributes
- Self starter
- Well organised
- Outgoing and confident
- Ability to work alone or as part of a team
- A good communicator
- Good inter-personal skill both in house with other colleagues and with external customers
- Good eye for detail
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