Proactive chasing customers for cash to ensure the DSO target is achieved
- Manage the credit risk for the French Company, escalating issues in a timely manner to the Team Leader and European Customer Service Manager.
- Ensuring discounts for prompt payment is accurately applied.
- Minimising the risk of bad and doubtful debts
- Provide timely Month End Credit reporting to SSC and Company management
- Management of customer query clearance, identifying and putting in place action plans to eliminate the source problem
- Establish and maintain procedures for accurate and timely cash collection, allocation and query handling.
- Management and resolution of insolvency situations in conjunction with SSC and local country management
- Maintaining and improving relationships with internal and external customers
- Work together with Accounts Receivable Controller and the Finance Team to ensure that bank, subsystems, Sales ledger and customer account reconciliation’s are completed on a timely basis.
- Responsible for the SOx compliance of SSC processes.
- Make sure that invoices are sent in a timely manner and generated without error
- Process and accurately receipt business reviews from clients.
- Ad Hoc Accounts Receivable activities
S = Standard, D = Developed, H = Highly Developed
Problem solving and decision making-D
Service Orientation -S
Business Know how-S
Ability to interrogate SAP
Ability to make things happen with strong sense of ownership
Ability to work on their own initiative
Excellent interpersonal skills
Ability to manage multiple priorities
Ability to operate efficiently under continuous change
Previous experience in multi-cultural teams
Required Experience and Qualifications
Fluent French and English, both written and oral
Strong experience as a specialist credit controller
Must have worked towards a DSO target
Process/procedure improvement experience
Excellent keyboard skills and knowledge of computer systems.
P&L & Balance sheet knowledge (desirable)
ICM Qualification (desirable)
A third European language (desirable)