Main Responsibilities

Proactive chasing customers for cash to ensure the DSO target is achieved

• Manage the credit risk for the French Company, escalating issues in a timely manner to the Team Leader and European Customer Service Manager.

• Ensuring discounts for prompt payment is accurately applied.

• Minimising the risk of bad and doubtful debts

• Provide timely Month End Credit reporting to SSC and Company management

• Management of customer query clearance, identifying and putting in place action plans to eliminate the source problem

• Establish and maintain procedures for accurate and timely cash collection, allocation and query handling.

• Management and resolution of insolvency situations in conjunction with SSC and local country management

• Maintaining and improving relationships with internal and external customers

• Work together with Accounts Receivable Controller and the Finance Team to ensure that bank, subsystems, Sales ledger and customer account reconciliation’s are completed on a timely basis.

• Responsible for the SOx compliance of SSC processes.

• Make sure that invoices are sent in a timely manner and generated without error

• Process and accurately receipt business reviews from clients.

• Ad Hoc Accounts Receivable activities

Key Competencies

S = Standard, D = Developed, H = Highly Developed

Relationship building-D

Problem solving and decision making-D

Excel-D

Understanding KPIs-D

Proactive Cooperation-D

Service Orientation -S

Curiosity-S

Results Focused-S

Process Improvement-S

Communication-S

Priority Setting-S

Business Know how-S

Must Have

Ability to interrogate SAP

Ability to make things happen with strong sense of ownership

Ability to work on their own initiative

Excellent interpersonal skills

Desirables

Ability to manage multiple priorities

Ability to operate efficiently under continuous change

Previous experience in multi-cultural teams

Required Experience and Qualifications

Fluent French and English, both written and oral

Strong experience as a specialist credit controller

Must have worked towards a DSO target

Process/procedure improvement experience

Excellent keyboard skills and knowledge of computer systems.

P&L & Balance sheet knowledge (desirable)

ICM Qualification (desirable)

A third European language (desirable)