Location: Lutterworth, Leicestershire
Salary: £19000
Language: German
Our client requires a fluent German speaking Controller to work as part of their Final Mile team. The role purpose is to coordinate with internal German delivery platforms to ensure the delivery of premium freight within specified times and to liaise with internal international platforms to help resolve any delivery issues.
Key Responsibilities:
To liaise with internal UK central operations to ensure on-time collections of premium freight.
Using pre-defined exception reports to pro-actively track the top deliveries in Germany and identify any delivery anomaly and resolve to ensure freight movement occurs within timeframe.
To liaise with German sending depot and internal teams and licensees to ensure all deliveries are made on schedule.
Initiate claims process following driver debrief or on communication of incident.
Resolve all internal data-base system issues within 5 days of receipt within the department.
Provide daily KPI data showing the percentage of on time deliveries of premium freight.
All legal requirements must be met, especially with driver’s hours and vehicle condition.
Follow company quality and Health & Safety policy in all areas, paying particular attention to ensure the ALL sub-contractors are approved.
Person Specification:
Must be Fluent in German both verbal and written
Ideally with experience in international freight forwarding with a good working knowledge of hauliers
Procedure driven, with keen eye on continuous improvement.
Must be creative and able to work under own initiative as well as part of a team
Proven customer skills - the company is a customer driven company which places the utmost importance on providing a quality and pro-active service to its clients.
To apply send your CV to
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