Job Title: EP Controller
Language: German
Location: Leicestershire
Salary: £19-22K
Our client is part of a large European group well placed to take advantage of the current economic conditions. The company is involved in domestic and international road freight and logistics solutions. The company is committed to providing excellent levels of service to all stakeholders of the business.
To further develop the service levels the company now seeks to employ the following...EP Controller
An essential requirement of this role is for the successful person to have fluent German language skills and other languages major European languages are desirable.
Reporting to: Europlanning Manager
Responsible for: Monitor and manage the collections and deliveries of the premium export products.
Mode: Road
Job Purpose: To co-ordinate with internal market delivery platforms to ensure delivery effected of premium freight within specified times. To liaise with internal international platforms to help resolve any delivery issues.
Key tasks & Responsibilities:
Liaise with internal UK customer services on promotion of Eurotop/Eurofirst product, pricing and customers.
Liaise with internal UK central operations to ensure on-time collections of premium freight
Using pre-defined exception reports to pro-actively track the premium deliveries in European markets. To identify any delivery anomaly and to contact either relevant delivery depot to determine issue
To liaise with both market depot and internal GUK customer services to ascertain anomaly and resolve to ensure freight movement occurs within timeframe
Initiate GIT claims process following driver debrief or on communication of incident.
Resolve all purple horrors within 5 days of receipt within the department
Provide daily KPI data showing % of on time deliveries of premium freight
All legal requirements must be met, especially with drivers hours and vehicle condition
Follow company quality and Health and Safety policy in all areas, particular attention to ensure the ALL sub-contractors are approved
To assist the Europlanning administrator in general administration duties
Working as part of a team, there will be the need to provide cover for colleagues.
The company is a customer driven company and places the utmost importance on providing a quality & pro-active service to their clients.
Essential Skills:
Fluency in German/English
Desirable:
Logistics background in a similar role
Please apply by forwarding an up-to-date CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
