Salary: £17-19K

Location: Harrogate, North Yorkshire

Language: German

 

Our client is now looking for enthusiastic and highly creative Marketing Assistants to join our team, concentrating on the German market.

Based at their prestigious offices in Harrogate, this is a fantastic opportunity for graduates wishing to commence their marketing career or more experienced candidates to build on their present skills, as it will be a highly diverse and responsible role. You will work closely with other members of the Marketing and Corporate Development teams and will be involved in campaign management and formatting and translating marketing literature in accordance with Corporate procedures and styles.

 

The successful candidate should have an eye for detail and creative flair and ideally will be educated to degree level or equivalent, with a strong, thorough grasp of the marketing mix. You will be confident and motivated to achieve high levels of success, whilst being able to work independently on your own initiative. It is essential that all applicants possess excellent communication skills, both written and verbal, and whilst being energetic self-starters, can also work well within a team environment. Candidates should also have strong IT skills and the ability to work well under pressure and meet deadlines.Fluency in the relevant language capability and knowledge of the local market is essential.

 

This is a rewarding and challenging role, within an innovative global company where potential is more important than expertise. If you are a pro-active, confident team player who believes their marketing skills can make a real impact on our business, please send your CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Salary: £17-19K

Location: Harrogate, North Yorkshire

Language: Japanese

 

Our client is now looking for enthusiastic and highly creative Marketing Assistants to join our team, concentrating on the Japanese market.

Based at their prestigious offices in Harrogate, this is a fantastic opportunity for graduates wishing to commence their marketing career or more experienced candidates to build on their present skills, as it will be a highly diverse and responsible role. You will work closely with other members of the Marketing and Corporate Development teams and will be involved in campaign management and formatting and translating marketing literature in accordance with Corporate procedures and styles.

 

The successful candidate should have an eye for detail and creative flair and ideally will be educated to degree level or equivalent, with a strong, thorough grasp of the marketing mix. You will be confident and motivated to achieve high levels of success, whilst being able to work independently on your own initiative. It is essential that all applicants possess excellent communication skills, both written and verbal, and whilst being energetic self-starters, can also work well within a team environment. Candidates should also have strong IT skills and the ability to work well under pressure and meet deadlines.Fluency in the relevant language capability and knowledge of the local market is essential.

 

This is a rewarding and challenging role, within an innovative global company where potential is more important than expertise. If you are a pro-active, confident team player who believes their marketing skills can make a real impact on our business, please send your CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Salary: £12-15K OTE £20K

Location: Wrexham, Clwyd

Language: Spanish

 

Our client who is based in the Wrexham Industrial Estate, is currently seeking a fluent Spanish native-level speaker to communicate with their Spanish customers. The successful candidate will be confident on the phone and able to work under their own initiative. The role will incorporate both sales and administration tasks, so the ideal candidate will have experience in both these areas. You will be confident and motivated to achieve high levels of success, whilst being able to work independently on your own initiative. It is essential that all applicants possess excellent communication skills, both written and verbal, and whilst being energetic self-starters, can also work well within a team environment. Candidates should also have strong IT skills and the ability to work well under pressure and meet deadlines. In return the client offers a basic salary £12-15K with OTE of £20K in the first year.

This is a rewarding and challenging role, within an innovative global company where potential is more important than expertise. If you are a pro-active, confident team player who believes their sales skills can make a real impact on their business, please send your CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Salary: £12-20K

Location: Nottingham

Language: Swedish or Danish or Norwegian

 

Our client is seeking candidates to join their Trade Sales Team based at their HQ. This is a great opportunity and a challenge for someone to develop within a sales environment.

 

The successful candidate must be able to show initiative, be keen to learn, have an understanding of the gaming and hobby culture (or have a passion for a similar niche activity) and the ability to adjust to a multi-cultural sales environment.

 

This role would suit someone who:

· Is an assertive, pro-active and motivated self-starter!

· Can demonstrate planning and organising skills

· Has good written and verbal English skills

· Is an excellent communicator

· Is able to work under pressure with an eye for detail

· Is a team player

· Is IT literate

 

The main functions of the role are to:

· Deal with a selection of accounts throughout their sales territories

· Provide excellent customer service

· Provide holiday/sickness cover for the Trade Reps

· Provide administrative support for the trade department

 

If you feel you have the necessary skills please forward us your CV in a word document format.

Salary: £38K

Location: Leamington Spa, Warwickshire

Language: German or French

 

Role Summary

Responsible for planning, developing and implementing recruiting strategies and systems in the UK and across Europe to ensure that high quality candidates are available as needed. To work with Senior Management and Department Heads to co-ordinate recruiting activities with Company-wide goals and objectives. To take ownership of the succession planning strategy for Europe. Research new products and technologies, conduct on-going analyses of current systems and implement improvements in external and internal recruiting operations as appropriate. Ensure a professional relationship with external employment contacts and agencies. Ensure the cost-effective use of Company resources. Should be bi-lingual English/French or English/German.
Key Tasks and Activities
Assumes responsibility for the planning, development and implementation of effective recruiting strategies and policies.
Assist Senior Management in developing short and long-term objectives goals and strategies.
Ensure that recruitment plans and policies are consistent with established Company goals and objectives. Develop and implement strategic initiatives to support projected corporate growth.
Develop and maintain a solid management pipeline in the UK and Europe to support growth.
Assumes responsibility for overseeing the effective recruitment of Company personnel.
Ensure that external contacts including executive placement services, advertising entities, career centres and employment agencies are well utilised. Coordinate recruiting activities with the needs of Department Heads throughout the European Division. Ensure that a wide range of high calibre, well-qualified applicants are available for professional positions as needed.
Assumes responsibility for effectively completing administrative responsibilities.
Provide internal consulting for recruiting and placement processes. Co-ordinate activities with corporate personnel to determine processes which best support recruiting methods and efforts. Ensure that recruiting operations and training systems are cost-effective and within budget constraints.
Assumes responsibility for ensuring professional relations with prospective employees, professional organisations and external contacts.
Maintain effective service level agreements with external contacts. Ensure that prospective job candidates are well supported throughout the application of hiring process. Promote goodwill and a positive image of the Company.
Assumes responsibility for ensuring development new recruits.
Define and establish a framework for the training of new recruits in the UK from Europe. Define and establish a framework for redeploying newly training recruits throughout Europe. Responsible for mobility of available resource and resource planning in the UK and Europe.
Key Competencies:
a) Communication 
Excellent communication skills, both verbal and non-verbal are required as Internal and External communication is part of the role. Must be able to use appropriate communication tools effectively.
b) Team Work and Cooperation
Required to operate in a small HR team and to display team coherence, which includes being sensitive and respectful to others, contributing to problem solving activities and sharing job knowledge with colleagues.
c) Public Relations and Interpersonal Skills
Must be able to interact with people on all levels. Outgoing personality essential to ensure that all external and internal communication is carried out to a high standard.
d) Planning and Organising
Excellent time-management and the ability to organise own workload is required. Must be adept at identifying goals and priorities. Will be required to effectively manage all essential job duties and meet assigned deadlines. Must be quick to learn and adept at developing and maintaining detailed administrative processes.
e) Analytical Skills
Attention to detail is required. Must be able to accurately complete research and report information. Must be able to clearly outline complex information and produce concise reports and graphical data when required.
Technical Knowledge and Expertise 
Proficient in the use of Microsoft Outlook and Microsoft Office, including Word, Excel and PowerPoint.
Ability to effectively use Internet search engines for research purposes.

 

 

Salary: £20-25K

Location: Malta

Language: Spanish

 

Our client is a very successful recruitment company based on the beautiful Island of Malta and would like to start a new campaign in the new media sector in South America.  They are looking to recruit a recruitment consultant to join their team who can speak fluent Spanish.

 

Professional skills:  

•    A minimum of 12 months experience in recruitment, account management or B2B sales

•    Experience in generating new business and the development of large client relationships (preferably multinational)

•    A very motivated self-starter

•    Keen to work to targets in a result driven environment

•    An interest in new media

•    Fluent Spanish

•    Excellent telephone manners

•    A knowledge of the Microsoft Office package

 

Personal skills:       

•    Independent, Competitive

•    Result driven attitude

•    Sales driven, self-starter

•    Good communicator

•    Team player

 

For the right candidate a competitive salary is on offer between £20-25K depending on experience with an OTE potential of £90K uncapped.

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Salary: £18K

Location: Reigate, Surrey

Language: French or Italian

 

Our client is a successful recruitment company based in Surrey, are seeking a French or Italian speaking IT Resourcer to assist in their ever expanding agency. Your role will be matching suitable IT candidates to their client's roles. THIS IS NOT A SALES ROLE, however you will be able to earn bonuses upon reaching targets of successful placements.

Required skills:
Fluent French or Italian with English both Written and Spoken
Knowledge of software, hardware and computer technologies
Good communication skills
Organised and able to multitask with good administration skills
Computer literacy
Proactive, committed team player and a motivated self-starter.
Ambitious yet loyal.

Desirable skills
Experience in the recruitment industry but not essential as training will be given.

This is an excellent opportunity for an ambitious individual looking for a progressive career. Salary is £18,000 plus a bonus scheme which will be performance related.

 

If you feel you have the necessary skills and experience then please could forward an up-to-date CV.

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Salary: £21K

Location: Camberley, Surrey

Language: German

 

Key Responsibilities:

Ensure accounting process performs to Service Level Agreements within the SSC

• Processing intercompany (purchase and sales) invoices and reconciliation for intercompany vendor accounts, on a timely and accurate manner.
• Processing supplier invoices, paying invoices and completing supplier statement reconciliations
• Performing ad-hoc analysis, query management, identification and resolution of service delivery issues.
• Performing Month End tasks, such as Balance sheet reconciliations, account analysis and reporting.

 

Customer satisfaction

• Resolving vendor and country queries
• Develop customer relationships with internal customers (purchasers and accounting personnel)

 

Quality and integrity of financial information provided by the SSC

• Ensuring the appropriate controls are operational in order to maintain the quality and integrity of financial information
• Ensuring consistency of process across Europe

 

Owning the accounting to reporting process

• Identification and implementation of process improvements
• Integration of accounting activities into the SSC
• Integration of new staff into the SSC
• Sharing of knowledge with SSC staff.

 

 

Required Skills and Experience:

• Fluent in German and English (both written and oral)
• Accounting/book-keeping diploma/qualification or studying towards diploma/qualification
• Strong previous experience of working within an accounts payable department for a multi-national organisation

• Experience working in SAP

• Experience working to deadlines with an attention to detail and a sense of urgency

 

In addition, the candidate should be able to demonstrate:

• Strong reconciliation skills
• Intermediate MS Excel skills
• Strong IT/Computer literate skills
• Good Communication skills
• Ability to manage multiple priorities
• Ability to operate efficiently under continuous change

• Previous experience in multi-cultural teams

 

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Salary: £50K

Location: Home plus extensive travel

Language: Spanish or Italian or French or Portuguese

 

Title: Regional Sales Manager, Western/Southern Europe

 

 

Territory: United Kingdom, Ireland, France, Spain, Portugal, Italy, Greece

 

Job Description:

The Regional Sales Manager will be responsible for accelerating Company sales by leading account development for strategic customers and partners in education, corporate, and government markets. Responsibilities include determining successful go to market strategies, identifying appropriate target customers and partners, and closing deals directly or through the territory sales team. This is a sales position and the successful candidate will have demonstrated success in both tactical ("carrying a bag" in a territory) and strategic (key or OEM accounts, partnerships, etc.) selling. Sales management experience is also a must.

This position reports to the Director of EMEA Sales and is a highly visible role. Besides strong sales skills, the position requires a solid business understanding, tactical and strategic thinking, effective communications skills (both oral and written communications), an uncanny ability to validate opportunities and interpret customer needs, and an unwavering drive for success. Integrity is also of the utmost importance.

The Regional Sales Manager will be considered successful at the end of the first year if:

 

 

• Strong, disciplined, highly motivated, results oriented individual. Ability to distill key information from a situation and act accordingly.

 

• Willingness and ability to travel extensively, if needed.
• Inspires confidence from all constituents (Company, customers, etc.)
• Must be a team player of unquestionable integrity.

• Bachelor degree

• Experience with technology sales to OEM customers highly desirable.
• Start up and larger company successful experience: Demonstrated ability to operate in a hands-on, fast-paced environment and successfully grow with the organization while delivering on commitments.

• Strong verbal and written communications skills, including excellent presentation skills. Must be proficient in English and one or more of the following languages: French, Spanish, Portuguese, or Italian.  

• The Company has achieved strong sales growth directly attributable to the individual.
• Monthly backlog has increased and revenue predictability enhanced.
• Several large bids have been won in the education or government sectors.
• Company margin goals have been met.
• The individual has become an indispensable member of the team.

The successful candidate will be selected based on the following criteria:

• Minimum 5 years combined experience in sales, business development and sales management. Recent product sales experience in one or more of the following required: computer hardware, computer peripherals, digital projectors, and/or flat panel displays.
• Proven track record with increasing level of success.
• Rolodex of relevant contacts of major customers, systems integrators, channel and infrastructure partners; including relationships with key education and government decision makers.
• Demonstrated ability to penetrate accounts and partners, navigate customer / partner organizations, get buy in at all necessary levels and departments, negotiate contracts, and close deals is a must.

• Experience with and understanding of interactive display technology and solutions highly desirable.

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Salary: £16K

Location: Leyland, Lancashire

Language: Russian

 

Our client is looking to recruit for a Russian telemarketing/telesales person. This new and exciting position has arisen in Leyland, Lancashire. The successful candidate will be joining a newly established business development team in one of the most crucial times of the year. Our client is a world leader in the their field. This forward thinking company are preparing for targeted revenue growth within the banking/financial and retail card markets and therefore require an experienced telemarketer to source quality leads within the respective sectors.

Candidate

The ideal candidate will be a multilingual graduate (Fluency within the Russian language is essential). You will be a dynamic self driven individual with the ability to prospect and target specific scheduled campaigns across the global retail and banking markets. Competencies consist of eshot targeting, mail shot targeting, data input/updates and appointment generation.

The successful candidate will be computer literate in Microsoft Excel, Word, Access and power point. You will also have a good telephone manner, commercial business acumen and have the ability to work under pressure.

Fluency in a multitude of foreign languages would be a distinct advantage.

Package

Initially three months fixed contract with the possibility of further extensions and/or permanent contract. Pay in line with Company Structure.

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Salary: 30K-40K euros

Location: Amsterdam, Netherlands

Language: Dutch

 

 

THE COMPANY
Our client is one of Europe's fastest growing IT hosting companies and in 2006 they successfully entered the Benelux market. They continue to look after their customers through award winning Fanatical Support®. They also really look after their employees by being consistently voted one of the top 50 companies to work for in the United Kingdom (The Sunday Times and Financial Times Best Places to Work Awards, 2006, 2007, 2008, 2009).

PURPOSE OF POSITION

Role Description
Our client is looking for a Dutch speaking New Business Sales Executive with exce llent communication and interpersonal skills to join the SMB New Business sales team based in their Amsterdam office. This position's primary responsibilities include responding to sales enquiries, developing qualified leads through targeted outbound calling and closing business specifically focussing on the Benelux region. In this position, you will be trained on your sales process, the hosting industry, and how to sell competitively while delivering high-quality business service and in turn contribute to achieve your personal and the company's growth objectives.

SPECIFIC DUTIES INVOLVE:

 

• Meet and exceed monthly sales quota with extremely competitive commission earnings potential.
• Generate and qualify customer leads.
• Responsible for full sales cycle from lead to close.
• Management of the quality of overall deliverables throughout the whole sales process including peer review of other's output. Work closely with Solutions Engineers to perform presales feasibility assessments of how well the company's solutions meet the customer requirements and what customisation would be required.
• Maintain clear business understanding of how existing customers are impacted by using the company's solutions.

 

ROLE REQUIREMENTS

Commercial Awareness:

• Proven commercial experience in a high transactional new business sales environment, incorporating value/solutions service selling ideally within the IT/ Technology sector.
• Internet and business savvy with a proficient knowledge of typing and MS Office programs.
• Customer, Quality and Results Orientation:
• Proven territory development skills. Must be able to generate, qualify and close excellent new customer leads.
• Strong full life cycle B2B sales experience (ideally within an Inside/Telesales environment).
• Personal motivation, Drive and Resilience:
• Proven ability to meet and exceed targets in the shape of KPIs and a monthly revenue quota.
• Communication (Written and Oral):
• Excellent rapport building skills via the phone, email and face to face.
• Fluency in European languages is a must, specifically English and Dutch (written and spoken).
• Planning and organisational skills:
• Proven ability to prioritise and work on a number of opportunities (for example, between 2-6+ week sales cycles) at any time within challenging monthly driven cycle.
• Responding to RFIs, RFQs and working with peers on negotiating and drafting commercial contracts.

In addition:

• Professional Sales training and sales process knowledge.
• Educated to degree level or equivalent and/or relevant commercial experience.
• You must be available to undergo immediate training in the UK for 1 month (accommodation provided) and be eligible to work in the UK or Netherlands on a full time basis.

PERSONAL QUALITIES

• Goal orientated high achiever with a strong work ethic.
• Creative and collaborative team player.
• Excellent verbal and written skills.
• Strong organizational and time management skills - must be able to multi-task.
• Superior follow-up skills.
• The ability to respond effectively under pressure.

SALARY: €30k - €40k euros base with a €35k euros commission plan (OTE €65k to €75k euros) + 8% Holiday Allowance & Excellent Company Benefits (Pension, Gym Membership, Health Insurance, Healthcare... and more)

 

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Salary: 50K-60K euros

Location: Amsterdam, Netherlands

Language: Dutch

 

THE COMPANY
Our client is one of Europe’s fastest growing IT hosting companies and in 2006 they successfully entered the Benelux market. They continue to look after their customers through award winning Fanatical Support®. They also really look after their employees by being consistently voted one of the top 50 companies to work for in the United Kingdom (The Sunday Times and Financial Times Best Places to Work Awards, 2006, 2007, 2008, 2009).


PURPOSE OF POSITION

Role Description
The purpose to this role is to provide engineering input to the new business & current customer teams to ensure the provision of solutions that suit the defined hardware and budgetary requirements

Reporting To: Country Manager, Benelux


SPECIFIC DUTIES INVOLVE:
Primary responsibility is to assist the Sales Executives, Account Managers and Business Development Consultants in qualifying and addressing prospect’s technical requirements. This is accomplished via conference calls, site visits, and email correspondence. The Solutions Engineer uses the information to determine a solution that meets the customers’ business and technical requirements, working with the sales and account management teams to craft proposals and present to prospects. You will also be able to demonstrate strong analysis capabilities and technical knowledge by providing innovative and realisable technical solutions. You will have one to three month intensive training in London.

Secondary responsibilities include:
• Training the sales teams• Working with the product management team to provide feedback on additional product lines and updates to current offerings

Analyse needs of the Sales team to create supporting documentation or tools.


ROLE REQUIREMENTS
The ideal candidate will be graduate with proven experience of Pre/Post Sales preferably with an ISP or Hosting provider. You should have excellent customer facing skills along with extensive technical knowledge of Internet related infrastructure including networking, complex hosting solutions, multiple operating systems and a variety of software and hardware solutions. Your expertise and personable skills will make you stand out from the crowd.

Soft Skills:
• Excellent communications skills (oral, written and presentation) in both English and Dutch.
• High standard of professionalism and ethics.

Technical Skills
• Knowledge of a range of Internet and Networking t echnologies such as Complex Hosting Solutions including:

o Windows, Linux

o Database Layer
• Differences between database products available
• Knowledge of cluster configurations

o Web and Application layer
• Scripting languages, static & dynamic content
• Application server environments
• Sizing techniques
• Application flow
• Securing web/application infrastructure

o Networking:
• Firewalls and security devices
• Load Balancing technologies
• Network infrastructure and topologies
• Communications protocols
• Logical network planning and DNS

QUALIFICATIONS
• Bachelors degree in IS/IT or related field or equivalent work experience required

PERSONAL QUALITIES
• Highly passionate person with excellent interpersonal and communication skills, as well as facil itation and presentation skills
• Ability to plan, organise and problem solve to a high degree and an ability to work as a team

YOU MUST BE AVAILABLE TO UNDERGO IMMEDIATE TRAINING IN THE UK FOR 1-3 MONTHS (ACCOMMODATION PROVIDED).Please note, you must be eligible to work in the Netherlands on a full time basis.

Preference would be Dutch speaking however this is not essential.

SALARY: €50k - €60k euros base with €13.5k euros commission plan (OTE €63.5k to €73.5k euros) + 8% Holiday Allowance & Excellent Company Benefits (Pension, Gym Membership, Health Insurance, Healthcare… and more)

 

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Salary: £25-27K basic plus £20K bonus uncapped

Location: Amsterdam, Netherlands

Language: German

 

The position involves selling the company's products and/or services via telephone, selling comprehensive Enterprise offerings into an assigned territory identifying, nurturing and closing opportunities.

 

Fully utilizing the company's Oracle Telesales Module to update an opportunity's status through the pipeline from lead to order.

 

The candidate will be expected to timely train on all company offerings and effectively use the company's technical resources in developing opportunities.

 

Send proposals and quotes internally and externally describing customer-specific solutions.

 

Direct customers to the company web site for information. Establish and maintain relationships with channel partners and outside sales executives.

 

Keeps up-to-date knowledge of the industry as well as the competitive posture of the company, and prepares activity and forecast reports as requested.

 

Follows up with sales leads.

 

Typically generates outbound sales calls & closes inbound sales calls.

 

Exercises judgement with defined procedures and practices to determine appropriate action. Has thorough knowledge of company products/services.

 

Hours:- 8 hrs/day excluding lunch , 5 days /week.

Salary:- 25k - 27k basic, 20K Commission. On top of basic 45-47k ote uncapped

Benefits include, pension, private health, free parking

 

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Salary: £18K plus bonus £10K uncapped

Location: Farnborough, Hampshire

Language: German

 

Fluent German and English speaking.

To support, Germany and UK Sales representatives.

 

Flexible, adaptable and able to work with other departments.

 

Screens incoming calls and Emails, qualifies deal to pass onto the sales team.

 

May direct customers to web site for information.

 

May mail marketing/sales literature to prospective clients.

 

Keeps up-to-date knowledge of the industry as well as the competitive posture of the company, and prepares activity and forecast reports as requested.

 

Provides back-up to inside Sales Representative.

 

Has knowledge of company products/services.

 

Has some technical knowledge about the products/services and able to handle more complex inquiries.

 

Deals with incoming mails and phone calls in conjunction with other departments and pre-sales to provide the shortest response time for customers, either directly or via the Sales Representative.

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Salary: £15-19K

Location: Swindon, Wiltshire

Language: Dutch with German or French

 

Do you have experience in Financial Services? Our Client is seeking a Dutch speaking Administrator and a second language of German would be an advantage The hours of work are: 8:00-4:00 M-F. The starting salary is negotiable depending on experience. The other benefits are: Flexible Benefit Scheme - which includes buying additional holidays, dental insurance, childcare vouchers, season ticket loan and more, 25 days holiday, non-contributory pension scheme - 12% contributions paid by Company, medical insurance, life assurance and long term sickness scheme. Any offer would be subject to credit checks, criminal record checking, full referencing of education and work history for the last five years. Job Purpose: To deal with all customer telephone enquiries and act on all customers' requirements ensuring a high quality, professional service is delivered at all times. Technical Skills, Knowledge, Systems Knowledge (and associated skill level) ·Call centre experience preferred ·Strong client focus ·Highly-developed customer service and communication skills ·Flexible, proactive attitude ·Ability to assimilate new information quickly and use it accurately ·Written and oral Dutch language skills, second foreign language (German) desirable Principal Responsibilities: ·Deal with a range of enquiries from customer and agents ·Provide a professional and high quality service to all customers at all times demonstrating understanding and a willingness to help ·Ensure all customer service level agreements are achieved or exceeded ·Ensure all team processes and procedures are followed to comply with regulations and service level agreements ·Investigate customer problems and aim to resolve all queries quickly and effectively ·Place deals for agents and clients as required ·Utilise call management systems to ensure own availability and readiness to take calls ·Accurately log details of calls received using appropriate systems ·Contribute to a successful team culture, while being personally accountable for own work standards ·Complete reports in respect of errors, breaches and write offs accurately within agreed timescales ·Assist with ad hoc tasks as and when required ·Ensure that all regulatory requirements are understood and adhered to and that all regulatory training is completed in line with company policy ·Ensure full ownership for customer queries and ensure tasks are followed through to the end ·Ensure client and business knowledge is up to date. ·Identify where relevant improvements to processes and controls and raise with your Team Manager ·Escalate issues promptly to your Team Manager ·Demonstrate a "Right first time" approach ·Be a proactive and flexible team member ·Demonstrate the shared values of the organisation (Client Focus, Trust, Teamwork and Outperformance) and the application of TCF. Person specification: Job Specific Competencies In addition to the core competencies of Communication Skills, Decision-making and Accountability, Flexibility and Adaptability and Managing Risk the associate should show an aptitude for: ·Personal Organisation ·Work Quality/Attention to detail

 

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Salary: £15.5-16K

Location: Swindon, Wiltshire

Language: German with Dutch or French

 

 

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Do you have experience in Financial Services? Our Client is seeking a Dutch speaking Administrator and a second language of German would be an advantage The hours of work are: 8:00-4:00 M-F. The starting salary is negotiable depending on experience. The other benefits are: Flexible Benefit Scheme - which includes buying additional holidays, dental insurance, childcare vouchers, season ticket loan and more, 25 days holiday, non-contributory pension scheme - 12% contributions paid by Company, medical insurance, life assurance and long term sickness scheme. Any offer would be subject to credit checks, criminal record checking, full referencing of education and work history for the last five years. Job Purpose: To deal with all customer telephone enquiries and act on all customers' requirements ensuring a high quality, professional service is delivered at all times. Technical Skills, Knowledge, Systems Knowledge (and associated skill level) ·Call centre experience preferred ·Strong client focus ·Highly-developed customer service and communication skills ·Flexible, proactive attitude ·Ability to assimilate new information quickly and use it accurately ·Written and oral Dutch language skills, second foreign language (German) desirable Principal Responsibilities: ·Deal with a range of enquiries from customer and agents ·Provide a professional and high quality service to all customers at all times demonstrating understanding and a willingness to help ·Ensure all customer service level agreements are achieved or exceeded ·Ensure all team processes and procedures are followed to comply with regulations and service level agreements ·Investigate customer problems and aim to resolve all queries quickly and effectively ·Place deals for agents and clients as required ·Utilise call management systems to ensure own availability and readiness to take calls ·Accurately log details of calls received using appropriate systems ·Contribute to a successful team culture, while being personally accountable for own work standards ·Complete reports in respect of errors, breaches and write offs accurately within agreed timescales ·Assist with ad hoc tasks as and when required ·Ensure that all regulatory requirements are understood and adhered to and that all regulatory training is completed in line with company policy ·Ensure full ownership for customer queries and ensure tasks are followed through to the end ·Ensure client and business knowledge is up to date. ·Identify where relevant improvements to processes and controls and raise with your Team Manager ·Escalate issues promptly to your Team Manager ·Demonstrate a "Right first time" approach ·Be a proactive and flexible team member ·Demonstrate the shared values of the organisation (Client Focus, Trust, Teamwork and Outperformance) and the application of TCF. Person specification: Job Specific Competencies In addition to the core competencies of Communication Skills, Decision-making and Accountability, Flexibility and Adaptability and Managing Risk the associate should show an aptitude for: ·Personal Organisation ·Work Quality/Attention to detail.

Salary: £35-40K plus excellent benefits

Location: West Sussex

Language: French

 

Our client is seeking to appoint a French speaking Software & Networking Specialist to be responsible for the technical support of the product range, associated third-party products, and support of the people who benefit from their use.

 

• Being available as required to take calls from customers, Engineers and Distributors.
• Prioritizing and managing calls in an efficient and professional manner.
• Communicate with customers to understand the problem, localize the origin, and troubleshoot efficiently to bring about swift resolution.
• Clearly explain to the customer what steps are necessary to diagnose and resolve the problem so that they are fully aware of the implications and timescales involved.
• Escalating and seeking advice and assistance as required in order to ensure all issues are managed to a satisfactory resolution in the fastest possible time.
• Ensuring that all interested parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.
• Performing installation work, upgrades and training activities at customers sites and remotely as arranged by the Regional Installation Manager.
• Ensuring that the customer is fully aware of the implications of any work being undertaken before that work commences
• Documenting and having that work accepted by the customer before leaving site or closing the call
• Being available to travel at short notice to resolve technical and political issues at customers' sites.
• Record all support activities in an appropriate call logging system
• Escalate to management any technical issues that are likely to become significant
• Escalate issues and concerns over the technical competence of the organisation and distributor engineers that may have come to light through site visits or support calls
• Ensure that at all times, Business units and distributors are kept informed of progress of any issues being dealt with.
• Actively seeking and maintaining the necessary technical competence to be able to effectively diagnose and resolve problems on all of the product range.
• Identifying any necessary training requirements and escalating these to management as needed.
• Communicate availability to triage, willingly take assigned calls, and pro-actively review call queues and take open calls to ensure that all customers inquiries and being addressed in a timely manner.

Technical skills in the area of PC/Network Computing.
Fluent in English + French
Excellent verbal and written communication skills
Ability to Travel 30%
Ability to work in a team environment
Flexible and accommodating approach
Educated to Degree or diploma In Computer Sciences

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Salary: £35-40K plus excellent benefits

Location: West Sussex

Language: German

Our client is seeking to appoint a German speaking Software & Networking Specialist to be responsible for the technical support of the product range, associated third-party products, and support of the people who benefit from their use.

 

• Being available as required to take calls from customers, Engineers and Distributors.
• Prioritizing and managing calls in an efficient and professional manner.
• Communicate with customers to understand the problem, localize the origin, and troubleshoot efficiently to bring about swift resolution.
• Clearly explain to the customer what steps are necessary to diagnose and resolve the problem so that they are fully aware of the implications and timescales involved.
• Escalating and seeking advice and assistance as required in order to ensure all issues are managed to a satisfactory resolution in the fastest possible time.
• Ensuring that all interested parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.
• Performing installation work, upgrades and training activities at customers sites and remotely as arranged by the Regional Installation Manager.
• Ensuring that the customer is fully aware of the implications of any work being undertaken before that work commences
• Documenting and having that work accepted by the customer before leaving site or closing the call
• Being available to travel at short notice to resolve technical and political issues at customers' sites.
• Record all support activities in an appropriate call logging system
• Escalate to management any technical issues that are likely to become significant
• Escalate issues and concerns over the technical competence of the organisation and distributor engineers that may have come to light through site visits or support calls
• Ensure that at all times, Business units and distributors are kept informed of progress of any issues being dealt with.
• Actively seeking and maintaining the necessary technical competence to be able to effectively diagnose and resolve problems on all of the product range.
• Identifying any necessary training requirements and escalating these to management as needed.
• Communicate availability to triage, willingly take assigned calls, and pro-actively review call queues and take open calls to ensure that all customers inquiries and being addressed in a timely manner.

 
Technical skills in the area of PC/Network Computing.
Fluent in English + German
Excellent verbal and written communication skills
Ability to Travel 30%
Ability to work in a team environment
Flexible and accommodating approach
Educated to Degree or diploma In Computer Sciences

 

If you are interested in this job please contact us now.

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Salary: £16-22K

Location: Lichfield, Staffordshire

Language: Dutch

 

Our client is the UK's leading manufacturer of cleaning products. They are currently looking for a Dutch speaking professional or graduate to join their busy Customer Services Team.

This company centralises all of the functions traditionally carried out by PA's into the Customer Services Department. This means that as well as being a key role in front line communication their Customer Services Team provides full operational and administrative back up to their Customers, Sales Managers and Directors.

The role is ideally suited to candidates with strong written and spoken Dutch with PA experience or a business related degree and admin skills.
You will also need to be a good communicator with strong telephone skills who loves working in a busy team environment and thrives on meeting deadlines.

 

Please if you are interested in this role and feel you have the relevant skills and experience send us an up-to-date CV.

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Salary: £24,000 basic plus VERY HEALTHY commission structure (OTE £69k)

Location: Huntingdon, Cambridgeshire

Language: German

 

 

Internal Sales / Account Manager / Regional Sales Manager / Telesales

 

 

 

 

Contract Type: Permanent Fulltime

 

Hours of work: 8am – 4.30pm Mon to Fri

Applicants MUST HAVE: Fluent German. A REAL hunger for money. A passion for IT. Drive and determination for sales. Above average IT skills.

The COMPANY

Our client is the leading provider of software that assists developers of Lotus Notes / Domino. They have a complete suite of ‘off the shelf’ programs or full bespoke solutions for clients looking for the tailored service.

The ROLE

The successful candidate will be required to:

· Follow up leads from various marketing and lead qualification activities

· Generate own leads from cold calling, and efficient follow up of contacts

· Apply a proven selling methodology throughout the whole sales process

· Use telephone and where the company agrees appropriate, on-site sales methods in progressing and closing deals

· Liaise effectively with technical directors to utilise their skills on any conversation where they can add value

· Ensure excellence and integrity in the sales process

· Maintain sales forecast to prescribed standards

· Achieve acceptable activity level based on number of calls, call duration and live web-based product demonstrations

· Increase revenue by identifying opportunities through referrals and deep mining existing accounts

· Establish strong relationships with colleagues in all regions to maximize global sales from our customer base

The CANDIDATE

Our client is looking for strong applicants who have a history of consistent sales achievements, and the following:

· Personal qualities must include drive, ambition, passion, responsibility, focus, determination ,curiosity, flexibility and honesty

· Comfortable applying a consultative sales process; focus on understanding the problem first, then decide if there may be a fit, then suggesting a range of solutions, then closing the deal

· Equally skilled at closing sales by telephone/on line demo and on customer sites

· Comfortable and confident with cold calling new accounts as well as existing customers

· Comfortable discussing business issues at all levels

· Comfortable working knowledge of the software and how the software can be applied to solve business issues

· Strong communication skills - written and oral

· A team member that other team members respect and aspire to emulate

If you are interested in this job please contact us now.

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